Contact Center/ VoiceLine

Our call center agents are highly trained, knowledgeable and ready to assist you with your financial needs. Members can also use our Automated VoiceLine system to access account information and transfer funds.

Heritage Trust Contact Center
(800) 845-5550 or (843) 832-2600
Monday through Friday, 8:00 a.m. to 7:00 p.m.

Heritage Trust Automated VoiceLine System
(800) 331-9897 or (843) 832-2700

Heritage Trust Real Estate Lending
(843) 832-2614 or email

Heritage Trust Business Solutions
(843) 832-7570 or email

Report Lost/Stolen Cards (800) 845-5550 or (843) 832-2600
After business hours (800) 331-9897 or (843) 832-2700

Heritage Trust Mailing Address
Heritage Trust Federal Credit Union
PO Box 118000
Charleston, SC 29423

Email Heritage Trust
You can email Heritage Trust at

To help ensure member protection, never email account numbers, PINs or social security numbers. For specific questions regarding your account, please call our local Contact Center at (843) 832-2600 or toll free at 1 (800) 845-5550.

Media Inquiries
For all media inquiries, please email


Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.


Additional coverage up to $250,000 provided by Excess Share Insurance Corporation, a licensed insurance company.