Contact Center/ VoiceLine
Our call center agents are highly trained, knowledgeable and ready to assist you with your financial needs. Members can also use our Automated VoiceLine system to access account information and transfer funds.
Heritage Trust Contact Center
(800) 845-5550 or (843) 832-2600
Monday through Thursday: 8:30 a.m. to 5:30 p.m.
Friday, 8:30 a.m. to 6:00 p.m.
Click here to begin an online chat with a Member Service Representative
Heritage Trust Automated VoiceLine System
(800) 331-9897 or (843) 832-2700
Report Lost/Stolen ATM/Debit Cards (800) 845-5550 or (843) 832-2600
After business hours (800) 331-9897 or (843) 832-2700
Report Lost/Stolen Credit Cards (877) 875-8078
Heritage Trust Mailing Address
Heritage Trust Federal Credit Union
PO Box 118000
Charleston, SC 29423
Email Heritage Trust
You can email Heritage Trust at
To help ensure member protection, never email account numbers, PINs or social security numbers. For specific questions regarding your account, please call our local Contact Center at (843) 832-2600 or toll free at 1 (800) 845-5550.
For all media inquiries, please email