Contact Center/ VoiceLine

Our call center agents are highly trained, knowledgeable and ready to assist you with your financial needs. Members can also use our Automated VoiceLine system to access account information and transfer funds.

Heritage Trust Contact Center
(800) 845-5550 or (843) 832-2600
Monday through Thursday: 8:30 a.m. to 5:30 p.m.
Friday, 8:30 a.m. to 6:00 p.m.

24/7 Extended Service Hours Now Provided

Heritage Trust Automated VoiceLine System
(800) 331-9897 or (843) 832-2700

Report Lost/Stolen ATM/Debit Cards (800) 845-5550 or (843) 832-2600
After business hours (800) 331-9897 or (843) 832-2700

Report Lost/Stolen Credit Cards (877) 875-8078

Heritage Trust Mailing Address
Heritage Trust Federal Credit Union
PO Box 118000
Charleston, SC 29423

Email Heritage Trust
You can email Heritage Trust at Never email your account numbers, PIN or social security number. Email is NOT SECURE.

Media Inquiries
For all media inquiries, please email

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.  

2011. Heritage Trust Federal Credit Union. All Rights Reserved. Privacy Notice I 3rd Party Disclosure I Legal Disclosures